Welcome to Macrolan
At Macrolan Integrated Technologies, we empower FNOs, ISPs, and businesses with cutting-edge solutions for network automation, support services, sales, and fibre infrastructure management. Our technical support, inbound and outbound sales strategies and virtual ISP (vISP) solutions allow for enhanced customer experiences, and scalable growth. With automated billing, RADIUS provisioning, proactive monitoring, and bandwidth optimization, we streamline connectivity, reduce costs, and maximize efficiency. Partner with us to revolutionize your network and business operations today!
Struggling with Support or Sales?
Outsource your
SUPPORT OR SALES CENTRE
Support Services
We handle customer inquiries, troubleshooting, and technical support with professionalism and efficiency. Our team ensures prompt resolutions, enhancing customer satisfaction and loyalty.Sales Services
We drive business growth by managing inbound and outbound sales calls, lead generation, and customer acquisition. Our skilled representatives engage potential customers, boosting conversions and revenue.
SUPPORT
Why an Outsourced Support Centre?
Outsourcing IT support offers several key benefits, including:✅Cost Efficiency – Reduces overhead costs associated with hiring, training, and
maintaining an in-house support team.✅Scalability – Allows businesses to scale support services based on demand without long-
term commitments.✅Expertise and Experience – Provides access to a team of skilled IT professionals with
diverse expertise.✅24/7 Availability – Ensures continuous support for critical operations and minimizes
downtime.✅Improved Response and Resolution Times – Adheres to Service Level Agreements
(SLAs) that guarantee timely assistance.✅ Proactive Monitoring and Maintenance – Prevents issues before they impact
operations.
SALES
Why an Outsourced Sales Centre?
Outsourcing sales offers several key benefits, including:✅ Inbound Sales – Converting customer inquiries into sales by providing product information, answering questions, and guiding prospects through the purchasing process.✅ Outbound Sales & Lead Generation – Proactively reaching out to potential customers, identifying prospects, and nurturing leads to create new business opportunities.✅Customer Retention & Upselling - Strengthening relationships with existing customers by offering additional services, upgrades, or exclusive deals to maximize their lifetime value.✅Appointment Setting - Scheduling sales calls and meetings for businesses, allowing their internal teams to focus on closing deals.✅ Market Research & Insights - Gathering customer feedback and industry trends to refine sales strategies and improve targeting.✅ Multi-Channel Engagement -Communicating with potential and existing customers through phone, email, live chat, and social media for a seamless experience.
vISP and vFNO
vISP
A Virtual Internet Service Provider(vISP) is an innovative concept that leverages virtualization and automation technologies to provide a wide array of network services to businesses and individuals. It enables flexible, scalable, and cost-effective solutions that cater to the diverse needs of customers. vISP aims to revolutionize the Internet service industry by offering a comprehensive range of offerings, including Automation, Billing, Radius, Client Management, Bandwidth Provisioning, and more.
ISP System Automation Tool
Our powerful white-label platform streamlines ISP operations with a full suite of automation tools, allowing you to focus on growing your business.✅ Automated Billing – Effortlessly manage invoicing, payments, and subscriptions.✅ Prepaid Packages – Offer flexible, prepaid plans for your customers.✅ Intuitive Helpdesk & Reporting– Simplify customer support with an integrated ticketing system.✅ CRM & Customer Management Portal– Organize customer data, track interactions, and improve engagement.✅ RADIUS Provisioning – Seamless authentication and access control for user management.✅ IPv4 & IPv6 Management & Reporting – Optimize and monitor your IP resources effectively.Transform your ISP operations with automation—efficient, scalable, and reliable.
vFNO
In today's fast-paced digital world, where every millisecond matters and reliability is crucial, the success of a network infrastructure depends on expert fibre installation and maintenance. A well-planned and precisely executed fibre network ensures high-speed data transmission, seamless communication, and uninterrupted services. At Macrolan Integrated Technologies, we specialize in the intricacies of fibre installation, maintenance strategies, troubleshooting techniques, and the critical role of robust fibre infrastructure in enhancing the performance and satisfaction of Fibre Network Operators (FNOs). Our goal is to help FNOs improve their operations by streamlining processes, increasing efficiency, and reducing downtime. Join us as we explore the foundation of a resilient, high-performing network that drives the future of digital connectivity.
Optimized Network Operations for Seamless Connectivity
At Macrolan Integrated Technologies, we empower Fiber Network Operators (FNOs) with cutting-edge solutions to enhance efficiency, streamline processes, and maximize network performance. Our advanced automation, billing, and network management tools ensure seamless operations, allowing FNOs to focus on delivering high-speed, reliable connectivity to their customers.✅Automation - Streamline operations and enhance efficiency
through automated processes.✅Billing Solutions - Simplify billing procedures for accurate
revenue management.✅Layer 2 Management - Optimize Layer 2 services for superior
network performance.✅Bandwidth Provisioning - Scale network bandwidth
dynamically to meet evolving demands.Transform your FNO operations with intelligent automation and robust network solutions designed for the future of digital connectivity.